Email operations@novocurated.com with the following information within 7 days of receiving your order:

• Your order number,
• The product(s) you would like to return,
• The reason for return

Please return the item in its original packaging to the address provided. The customer is responsible for the return shipping costs. We recommend using a tracked service to ensure the safe and secure return of your item, and please keep your proof of postage for reference. Once the brand has received your return, your refund will be processed to the original payment method.

Please allow 2-3 business days for processing.